4 Comments
User's avatar
Jennifer Monsos's avatar

I reached out via email, but have not gotten a reply about a charge to my debit card. Could you please message me to discuss?

Veronika's avatar

Hi Jennifer! I’m sorry for the delay, and thank you for raising this with us. We have passed on the message to our customer service team, and they should be contacting you right away to help resolve this. Thank you!

Jennifer Monsos's avatar

Still no reply. Please have someone contact me promptly!

Veronika's avatar

Hi Jennifer, our customer service manager mentioned she reached out already. Could you please check your spam or other folders just in case it landed there?

Also, could you confirm your email address so we can make sure we have the correct one on file?