Yesterday I order a water kefir recipe content, But before receiving confirmation of my purchase, the process took me to another page that was selling me a fermentation kit that I didn't want to order, by mistake and because I wanted to have confirmation of the water kefir, I mistakenly agreed to be charged 77 USD for this kit, which seems like a scam to me, please I want a refund of my money, I don't even want the water kefir recipe book, much less the fermentation kit, this is a scam
Hi Roberto, I’m really sorry for the frustration here. We never want anyone to feel misled. We offer a no-questions-asked 60-day refund policy, so if you’re not happy with your purchase (water kefir book or the kit), we’ll make it right.
Yesterday I order a water kefir recipe content, But before receiving confirmation of my purchase, the process took me to another page that was selling me a fermentation kit that I didn't want to order, by mistake and because I wanted to have confirmation of the water kefir, I mistakenly agreed to be charged 77 USD for this kit, which seems like a scam to me, please I want a refund of my money, I don't even want the water kefir recipe book, much less the fermentation kit, this is a scam
Hi Roberto, I’m really sorry for the frustration here. We never want anyone to feel misled. We offer a no-questions-asked 60-day refund policy, so if you’re not happy with your purchase (water kefir book or the kit), we’ll make it right.
Please reach out to us here: https://store.bloomcooking.com/pages/contact or email info@bloomhealthy.com, and our team will process your refund right away.